Frequently Asked Questions

For your convenience, a list of frequently asked questions is provided below. Please be sure to review this list, as it is very possible that your question has already been answered here. If the solution you seek is not here, please feel free to contact us.

Frequently Asked Questions


Q01: Can Free YouTube to Audio Converter convert video for mobile phones as well?

A: Yes. Free YouTube to Audio Converter converts video to 3GP, MP4, MPEG, etc. formats which are compatible with mobile phones.

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Q02: I am not satisfied with the output file? How can I make it better?

A: The final output quality depends on the video codec and the video bit rate. With the same bit rate, MPEG4 is the best. With the same codec, the higher bit rate, the better quality and the bigger final file size, vice versa. Or you may choose a higher bit rate or modify settings to convert if the output one is not as good as the original one.

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Q03: Why can't I convert videos from YouTube with the right address?

A: Perhaps you're using an old version of Free YouTube to Audio Converter. Please download and install its latest version. If you have trouble converting videos from YouTube, you should try viewing the video with Internet Explorer first to check if your computer or the website is online.

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Q04: Could I transfer my downloaded YouTube videos to my iPod or iPhone without iTunes installed?

A: Yes, you can finish it by just clicking "Devices" tab to choose "To iPod"/"To iPhone" as an output format.

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Q05: How to set the output folder for the converted files?

A: After inputting the videos you want to convert, you can click "Select..." to choose an output folder to save the converted files directly.

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Q06: Where to find the converted files?

A: When the conversion is finished, you can see a brief task report and an "Open folder" button. Click the button to directly open the output folder.

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Q07: Can I use a proxy server to download?

A: Free YouTube to Audio Converter uses the default proxy server defined in Internet Explorer Options.

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Q08: Can I set the output folder for download and rename the downloaded video file?

A: After pasting the YouTube video URLs you plan to download from the detection list section, you can click "Select..." to choose a download folder to save the downloaded files.

The filename of the downloaded video will be the same with the title text of the YouTube page the URL links to. If needed, after the downloading, you can click "Open folder" to get the downloaded file and manually rename it.

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Q09: Do you produce products for the Mac?

A: All of our products are fully tried out and tested with Windows 2000, XP, Vista, 7, 8. It's now fully compatible with 64-bit versions of XP, Vista, 7, 8. There are no Mac or Linux versions.

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Q10: How did I know the update news?

A: You have following ways to know the update news:

Join us on Twitter or Facebook to know the update news in real time.

Visit our official web site and concern the Version History page.

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